Syncaida Limited
Categories
Cyber Security, Software Development, IT Traning, IT Servicing
About Us
Syncaida connects customer relationships and business operations in one platform, from the first enquiry through to delivery and invoicing.
For manufacturers and engineering businesses, that means managing quotes, jobs, machine scheduling, shop floor activity and quality records alongside the customer information the office relies on. Operator tablets capture production time, scrap and quality checks, while live dashboards help teams see job progress and what needs attention.
The same platform supports professional services, and other operational businesses with CRM, sales pipelines, proposals, contracts, projects, tasks and customer support. Invoicing connects with Xero, keeping financial information linked to the work.
We start by understanding how your business works, then configure the platform, migrate your data and train your team. Shared records reduce duplicate entry and give people a clearer view of customers, work and priorities.
Based in the Waikato and supporting businesses across New Zealand and Australia, our team combines software expertise with practical implementation and local support.
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Highlights
- CRM, sales pipelines, proposals and contracts connected from first enquiry to signed work.
- Manage projects, tasks and customer support, with invoicing connected to Xero.
- Syncaida Now turns voice updates into CRM notes, follow-up tasks and drafts for your review.
- Manufacturing quoting, machine scheduling, shop floor tracking and quality records in one system.
- Email tracking, website analytics, forms and heatmaps linked to your CRM contacts and accounts.
