Description

Sponsored by Blanchard International Group 
Conversational Capacity®

Remaining Candid and Curious Under Pressure

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You can have the smartest people around the table, but if minor differences in opinion throw conversations off track, you’re not getting access to their best thinking. 

When a challenging topic or conflict arises, natural defenses can kick in, making open and honest dialogue difficult. This can lead to people either becoming overly cautious and not speaking openly or getting defensive and argumentative. Without the necessary awareness or skills to work through it, creativity, collaboration, and innovation may suffer.

The 1-Day Conversational Capacity® programme teaches learners how to engage in open, balanced, non-defensive dialogue about difficult subjects and in challenging circumstances.

Learning Objectives

• Build awareness
• Adopt a learning-focused mindset
• Recognise triggers
• Communicate with confidence

Course Outcomes

As a result of attending the Conversational Capacity workshop, participants will:

• Learn the mindset and skillset of Conversational Capacity
• Understand the natural tendencies to either minimise or win
• The four skills for balancing candour and curiosity

Who Should Attend?

• Anyone looking to improve how they communicate, how they influence and how they collaborate with others