Description

Sponsored by Dale Carnegie BOP Waikato

Research based, actionable strategies for embedding empathy and accountability into leadership and culture. This is a key pillar of emotional intelligence and a critical factor in engagement and retention. Empathy is both a mindset and a skill, both are required. A powerful 1 1/4hrs for anyone in a leadership role.  

Comments from attendees:
• The examples used were relevant and insighful
• I liked the stats and data that back up the assumptions
• A reminder to be present when needed and showing empathy but also being aware of accountability and balancing the two together
• Great session, I believed I had a good understanding of the topic, however it has opened my eyes to a few new areas